Welcome to Cokela (https://www.cokela.com.au). These Terms and Conditions govern your use of our website and services. By accessing or purchasing from this site, you agree to the following terms:
1. General Information
Cokela is a baby doll supplier, offering realistic and reborn dolls to customers in Australia and New Zealand. Our mission is to deliver high-quality, handcrafted dolls designed to be loved and cherished.
2. Products and Availability
All products listed on our website are subject to availability. We reserve the right to modify or discontinue products without notice. Colours and styles may vary slightly due to handmade craftsmanship.
3. Pricing and Payments
All prices are listed in AUD and include GST where applicable. We accept secure payments via approved payment gateways. Orders will only be processed once payment has been received in full.
4. Shipping and Delivery
We offer shipping across Australia and New Zealand. Estimated delivery times are provided at checkout. Delays may occur due to postal service or customs, for which Cokela is not liable.
5. Returns and Refunds
If you receive a damaged or incorrect item, please contact us within 7 days of delivery at cokeladolls@gmail.com with your order number and photos. Due to the nature of our handmade dolls, change-of-mind returns are not accepted.
6. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Cokela and may not be copied or reproduced without written consent.
7. Limitation of Liability
Cokela is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. We make no warranties other than those required by Australian Consumer Law.
8. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your personal information.
9. Contact Us
For any questions about these Terms and Conditions, you can reach us at:
Email: cokeladolls@gmail.com
Website: https://www.cokela.com.au